OpenAI turns ChatGPT into a shared workspace with Space, Pages and AI "Dots"

OpenAI has moved ChatGPT further into everyday office software. At its DevDay event in San Francisco on 29 September, the company announced Space, a shared team workspace inside ChatGPT. It also announced Pages, a collaborative document editor, and AI agents it calls "Dots".

If your business already pays for Microsoft 365 or Google Workspace, this is worth watching.

What's new

• Space is a shared home for a team's files, documents and projects. Reports say it replaces ChatGPT's Library for Pro, Business and Enterprise plans, and existing Projects stay as they are.
• Pages are editable documents that several people can work on at once. You can leave comments and tag ChatGPT or a Dot to research, draft or tidy something up.
• Dots are agent "personas" that can do tasks on your behalf. They are reported to work across ChatGPT, Slack and Microsoft Teams.
• Connected tools include Google Drive and Slack. Teams can also pull to-dos from Slack, email and calendars into a page.
• Collaborative slides were previewed as a PowerPoint and Google Slides alternative. They are expected in the coming weeks, with export to both formats.

According to reports, the rollout starts on 1 October, web and desktop first. On mobile you can read and share pages, but not create or edit them yet. Some features, such as pages that update themselves from connected tools, aren't available at launch.

Why it matters for Australian businesses

Plenty of small businesses already use ChatGPT, but often as individuals pasting things into a chat window. Space is an attempt to make it a shared place where the team's context lives, such as project briefs, meeting notes and research. Agents can then keep that material up to date.

It also adds to the competition. OpenAI is now going head to head with Microsoft and Google in workplace software. That could mean better features and more pricing options for you. It also means more choice to sort through.

What to do before you jump in

• Check your data rules. Connecting Drive, Slack or email to an AI agent gives it access to client information. Review your privacy obligations and decide what the agent should and shouldn't see.
• Start small. Try one low-risk use, such as internal meeting notes or a project brief, before handing agents anything customer-facing.
• Confirm pricing and availability in Australia. Coverage so far comes from US reports, and local plans, pricing and data-hosting options may differ.
• Don't rip out what works. Features like slides and auto-updating pages are still arriving. Run any trial alongside your current tools.

The bigger trend is clear. AI tools are shifting from answering questions to doing the work inside shared team spaces. Businesses that set sensible guardrails now will be better placed to use them well.